| Therapist to Therapist with Norm Quantz |
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Decluttering Relationships
When it comes to relationships, how do you "declutter" in a friendship or marriage? In most situations the client will pose the question, "How do I put my marriage or relationship back together?" They tend not to think in terms of decluttering.
When a client comes to you in all sincerity asking you, the relationship professional, how they can declutter, it may be about a friendship that has residual pain attached to it, or it may be a more difficult situation such as when it involves a spouse.
In this video I address the topic of decluttering; when a client has come to you knowing that someone or something in their life is holding them back and how you, the Effective Therapist, can help them move forward.
With you in mind,
Norm
 Norm Quantz is a counseling therapist, and Cofounder and President of I.M.A.G.E. Inc. He has over 25 years of experience in private practice and as CEO of a multi-therapist practice. |
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| From the Client's Perspective with Darlene Ouimet |
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Correcting a False Belief
Clients are full of excitement and gratitude when they tell me about how they realized and corrected a false belief as a result of a therapy session, and how it freed them to move forward and live their life more fully.
Most clients realize after they have let go of a false belief, that it was the belief itself that was holding them back. Once the problem is addressed and corrected, it is as though a weight has been lifted. Sounds easy enough, however the key seems to be in realizing that the belief was usually not formed recently.
What I hear from excited clients is that the big light bulb moment came when the cause or core of the belief was realized and corrected. Simple little tidbits of information such as "my mother always said that if I wasn't so needy, she wouldn't be so impatient with me" turned into an effort on the part of the client to resist and deny ever having needs.
Realizing a lie in the present tense and correcting it, is one type of relief, but discovering the root of that lie and replacing that with the truth, is a whole other kind of freedom!
So from the client's perspective, how can the therapist be more effective in helping a client obtain that freedom? From my observations, there are two things that make . . .
To Your Success,
Darlene
 Darlene Ouimet is the Director of Client Relations for both IMAGEFaceToFace.com and Relationship-Makeover.com. She is trained as a personal coach and has an extensive history in training, networking and supporting individuals in their healing process. |
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| Practice Excellence with Neva Quantz |
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Business Overview (1 - 5 pages)
Business History:
This section should describe the overall picture, from the time the business was started (if you started before writing your business plan) to the stage your business is at presently. This is where you should outline the work you have done so far and any successes you have had to date: (SWOTS) or Strengths, Weaknesses, Opportunities, Threats & Strategies.
Vision and Mission Statements:
OUR MISSION: the nature of the business, its purposes, its uniqueness, etc. What the business is about.
OUR VISION: a written picture of what you want your practice to look like in 3-5 years. It creates focus, identifies direction and will ultimately unleash the power you will need to succeed.
OUR CREDO/VALUES: held beliefs that govern the operation of the business and it's conduct or relationship with society, customers, employees, etc.
OBJECTIVES: the results it needs/wants to achieve in the medium/longterm; the underlying reasons why the business exists; they should relate to the expectations and requirements of all the major stake holders.
STRATEGIES: the rules and guidelines by which the mission, objectives etc. may be achieved. (For example: the practice's cash flow will fund such and such.)
GOALS: specific interim and long-term goals; time-based measurements to be achieved by . . .
Best Regards,
Neva
P.S. This is Part 5 in the Practice Excellence series. To review earlier articles start here.
"Excellence is never an accident: it is the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities."
- Author Unknown
 Neva Quantz has served in upper management in two corporations and has co-established and directed four counseling centers. She currently is the Business Manager for Norm's private practice and Cofounder and Vice President of I.M.A.G.E. Inc. |
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| Promotional Buzz with Tammy Morales |
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Getting Your 'Brand' Out There
Branding yourself is important. It allows for recognition by past and current clients, but it also gives consistency to those who are potential clients. The more times they see it the more it becomes something they can recall.
One way to keep your brand in front of your clients is to . . .
Warmly,
Tammy
 Tammy Morales owns and operates an internet marketing business and a successful graphic arts company. She also is the Chief Operating Officer for I.M.A.G.E. Inc. |
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News and Upcoming Events
Coming Soon:
IMAGEFaceToFace is launching a referral program in May.
Watch for an upcoming email for more details. |
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FaceToFaceGlobal Tech Tips
with Rumilio Morales
Creating Video Email - Part 1
Once you've logged into your conference room go to Tools/Features and click on Create Video
E-mail.
The first time you go to create a video e-mail you may receive an error message that states "Windows media encoder is not installed. Do you want to do it now?". Click yes.
You will be directed to Windows media download page where there will be three selections to choose from. Please select the first option "Windows Media Encoder 9 Series".
After you've selected this option you will be directed to a page that states validation required. Please press continue.
Next you will be directed to the download page; please click download and follow the download instructions.
Once this is completed you can now go back and create your video e-mail which I will describe next month.
Rumilio
Fill out the online form, click submit and someone will contact you within 48 hours to assist you.)
 Rumilio Morales is the Director of Tech Support for FaceToFace-Global.com. He has extensive telecommunications background and he also owns a home-based internet marketing business.
Your Online Presence
with James Friesen
With more broadband internet access, users can now afford to browse more than they did a couple of years ago, and designers can use this opportunity to present content in a more attractive and memorable way.
Hence, it's no wonder that many product websites use media blocks (for videos and screencasts) for this very purpose. The main advantage of such elements is that they can communicate content quickly and effectively and make it easier for users to consume information.
Users just lean back and enjoy the show; they get everything explained to them step by step, without having to click, search for descriptions or learn the navigation. The movies are usually pretty short and get directly to the point; they are mostly formal but can be entertaining, too.
But please make sure that videos are an alternative presentation of (and not the main or only!) content on your website.
Not every user has broadband access to the Web, not every user is willing to watch a video (e.g. because he or she may have a radio or music playing in the background), and not every user has Flash and JavaScript installed on his or her machine.
Cheers,
James
 James Friesen is the Director of Web Services for I.M.A.G.E. Inc. He is a web designer and developer and has his own business, Mango Tree Media. He also has extensive international and cross cultural experience.
About the Editor
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 Tracy Epp is the Director of Online Communications and
Editor-In-Chief for I.M.A.G.E. Inc. She brings significant experience in interpersonal relationships and community building. |
